Email Setup Guide

Email Info

QTYThe number of emails that are currently marked to be sent.
CLONEClick this url to duplicate/clone the email.
LABELA short descriptive label for this email to help you identify it.

Select Customers

DELIVERY

Check the boxes to pick the type of orders you would like to send emails to.

WILL CALLCheck box to pick all orders marked as Will Call.
MAILCheck box to pick all orders marked as Mail.
PRINT AT HOMECheck box to pick all Print at Home orders.
STOCKCheck box to pick all orders marked as Stock orders.
TICKETS PRINTEDUse drop down to pick orders based on wether they are printed.
ORDER DATEpick a range of orders dates to select or leave 0s to select all orders.
TICKET TYPEsend to ALL ticket types or uncheck box to select specific orders.

SET UP THE EMAIL

SUBJECTGive your email a Subject.
FROM NAMEGive your email a FROM NAME.
SEND WHENpick a date and time for the email to send ot leave 0s to send immediately.
REPLY TO EMAILenter a valid email for people to reply to with questions or issues.
BODY OF EMAIL

You can type anything in the body of the email and also drag images into the edit box. The box is PRE-FILLED with some place holders that you can use and move around the email body which will display event information.

*|FIRST_NAME|*Place holder for the first name of the person who placed the order.
*|ORDER_DETAILS|*Place holder for basic order details. Such as, event Name, City, State, Order ID, Email of customer and summary of tickets.
*|PAYMENT_DETAILS|*Place holder for the amount paid or if the order has a payment due it will request payment and give a link for customer to pay.
*|TICKET_LINK|*Place holder for a link to print tickets.
*|ADDITIONAL_RECEIPT_DETAILS|*Place holder for extra order info like the email confirmation.

ACTIONS

SEND TEST TOIf you want to send a test copy of the email, enter a valid email address and click SUBMIT.
EMAIL IS READY TO SENDCheck box to mark email ready to be sent. Once you click SUBMIT the email will be sent after the time you defined in SEND WHEN, or if not defined will be sent immediately.
PREVIEWClick on the preview link to see a preview of what the email will look like. Be sure to click submit to update your email setting before clicking preview. Preview will take a sample of a customer's order information and fill in the Place Holders to give you a better understanding of what the email will look like.
CLICK TO DELETE EMAIL

SUBMIT

Click the SUBMIT button to update the email after editing settings.